Paying Your Rent

You are responsible for paying your rent and we are responsible for monitoring and recording all payments.

You must make sure that your rent is paid, including VAT if applicable, immediately when it  becomes due. The terms of your lease will determine the frequency and when your rent is payable. 

Rent is payable whether or not an invoice is received. 

Should you fail to receive an invoice or have a query regarding an invoice please contact our Sundry Income Team: 
Email: sundry.income@newark-sherwooddc.gov.uk or call 01636 650000 and ask for Sundry Income.

Payment Methods

We do recommend to pay by Direct Debit as this is the most convenient way to ensure your rent is paid on time. Your lease will detail if payment by Direct Debit is a requirement of your occupation. On the back of Newark and Sherwood District Council invoices, it sets out how the rent can be paid. The various methods are summarised as follows: 

Direct Debit 
Email or call us to discuss this option: 
Email: sundry.income@newark-sherwooddc.gov.uk Telephone: 01636 650000 and ask for Sundry Income 

Online 
Please follow the online payment link to ‘invoice you have been sent by the Council’. You will need your invoice number. 
Website: Payments to the Council | Newark and Sherwood District Council  

Credit/debit card 
Please call and have your invoice number available: 
Telephone: 01636 650000 

BACS 
Please instruct your bank to pay the money into the following bank account: A/C name: 
Newark Sherwood District Council 
A/C number: 56587619 
Sort code: 60-21-37 
Ref: [insert invoice number and customer number] 

PayPoint 
Bar coded invoices can be paid at all shops displaying the Pay Point logo or at any Post Office. Take your invoice with you when making this payment. 

By post 
Make cheques, postal/money orders payable to Newark and Sherwood District Council. Write your invoice number on the back and send to: 
Newark and Sherwood District Council, 
Castle House,
Great North Road,
Newark on Trent,
Nottinghamshire,
NG24 1BY 

In person 
For details of your nearest One Stop Shop and opening times please phone the number on the front of the invoice or visit the District Council website. Please quote your invoice 
number and customer number on all correspondence and payments. 
Website: Payments to the Council | Newark and Sherwood District Council  

VAT 
The District Council charges VAT in respect of certain asset types and estates. At the time of agreeing terms you will have been advised if VAT is applicable. If VAT is currently not applicable you will be notified if this changes. 

Problems paying your rents? 
If you are having difficulty paying your rents you should contact Sundry Income immediately: sundry.income@newark-sherwooddc.gov.uk or call 01636 650000 and ask for 
Sundry Income. 

If the tenant fails to pay the rents due under the lease, the Council may take the following action: 
• Commercial rent arrears recovery.
• Appoint enforcement agents to collect the rent.
• Forfeiture.

In exceptional cases you can ask us about surrendering your lease. We will assess your financial circumstances and the efforts you have made to ease the situation. However, the Council is not obligated to accept surrender of the lease and each case is individually considered. If the Council does agree to the surrender, you will be required to pay a fee for ending the lease early. 

Please do not assume that you can surrender your lease simply by returning the keys or abandoning the property. Your lease is a legally binding contract and will continue 
regardless of these actions.