Housing service performance

Our staff work hard delivering the best possible service to our tenants and customers. This is reflected in our performance.

STAR report

We complete a Survey of Tenants and Residents (STAR) every year.

STAR Report 2020/21 (PDF File, 317kb)

STAR Report 2021/22 (PDF File, 328kb)

STAR Report 2022/23 (PDF File, 339kb)

Tenant Annual Report

Every year we publish a report detailing key information about our service performance and the satisfaction levels with our service. The latest Tenant Annual Report is available on our website.